Terms & Conditions

Last Updated: January 15, 2024

1. Introduction

Welcome to Artistry Market. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

Please read these Terms carefully before making any purchases. If you do not agree with any part of these Terms, you may not use our website or services.

2. User Accounts

When you create an account with us, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate
  • Keep your password confidential and secure
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

3. Products & Pricing

Product Information

We make every effort to display our products accurately. However:

  • Product colors may vary slightly from screen to actual product
  • We reserve the right to correct any errors in product descriptions
  • All products are subject to availability
  • Product images are representative and may differ slightly

Pricing

  • All prices are displayed in Pakistani Rupees (Rs)
  • Prices include applicable taxes
  • We reserve the right to change prices at any time
  • Prices shown at checkout are final

4. Orders & Payment

Order Placement

When you place an order through our website:

  • You are making an offer to purchase products at the listed price
  • Order confirmation does not guarantee product availability
  • We reserve the right to refuse or cancel any order
  • You will receive order confirmation via email

Payment Methods

We accept the following payment methods:

  • JazzCash: Mobile wallet payments and transfers
  • EasyPaisa: Mobile wallet payments

All payments are processed securely. We do not store your complete payment information on our servers.

5. Shipping & Delivery

We deliver to all major cities and towns in Pakistan:

  • Major Cities: 2-4 business days
  • Other Areas: 5-7 business days
  • Remote Areas: 7-10 business days

Shipping Charges

  • Free shipping on orders above Rs 2,000
  • Flat rate of Rs 200 for orders below Rs 2,000
  • Express shipping available at additional cost

6. Returns & Refunds

Our return and refund policies are detailed in our Return & Refund Policy. Key points include:

  • 30-day return window from date of delivery
  • Items must be unused and in original packaging
  • Refunds processed within 5-7 business days
  • Some items are non-returnable (custom orders, personalized items)

7. Intellectual Property

All content on this website is the property of Artistry Market and our artists:

  • Trademarks: "Artistry Market" and logo are our registered trademarks
  • Copyright: All artwork, text, graphics, and images are protected
  • Artist Rights: All artist works remain the intellectual property of their creators
  • Restrictions: You may not reproduce content without permission

8. Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's operation
  • Submit false or fraudulent information
  • Copy, reproduce, or distribute our content without permission
  • Use automated systems to access our website
  • Engage in any activity that violates applicable laws

9. Limitation of Liability

To the fullest extent permitted by law:

  • Artistry Market shall not be liable for indirect or consequential damages
  • Our total liability shall not exceed the amount paid for your order
  • We do not guarantee uninterrupted access to our website
  • We are not responsible for delays beyond our control

10. Governing Law

These Terms shall be governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Lahore, Pakistan.

11. Changes to Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the new Terms.

12. Contact Information

For any questions regarding these Terms, please contact us:

  • Email: legal@artistrymarket.pk
  • Phone: +92 300 1234567
  • Address: 123 Art District, Lahore, Pakistan

Thank You for Shopping with Us!

By using our website, you acknowledge that you have read and agree to these Terms. We appreciate your support of independent artists.

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